Sunday, December 23, 2007

Leonard's Comic

006__management_training_



One of the very talented programmers I used to work with at iStockphoto has a new blog. No big deal, right? Wrong! Leonard takes mundane events such as winning a coffee machine at the company Christmas party and manages to make it interesting by creating a Matt Groening-style comic strip. I think it might be funnier for people that know the cast personally, but I think you'll enjoy it regardless. So far, he's been updating on a weekly basis, and I, for one, hopes he keeps it up.



Join his Facebook fan club group here.






Friday, December 21, 2007

My First Year of Blogging.

Shout out to my two loyal fans this year . . .



Yourblog2
(inspiration from Sarah Blue of Cambrian House)



Link





Thursday, December 20, 2007

Guy Kawasaki Day

It was fantastic having Guy Kawasaki in town last week. He moderated a panel of very successful local tech entrepreneurs, and made an appearance at Calgary's first BarCamp.



I had the pleasure of introducing Guy at both events, and wanted to do it a somewhat entertaining fashion. I knew about the Fake Steve Jobs Blog, (and have since discovered fake blogs for Richard Branson, Larry Ellison, Jonathan Schwartz, Steve Ballmer and Bill Gates), but no one in the blogosphere was impersonating Guy.



Well, I discovered something even better: Guy Kawasaki Day. Pretty cool! The audience had a nice chuckle when they read the line: "Do you have Guy pride?"



Which leads me to ask - how much cool factor do you need before someone dedicates time and energy towards impersonating/parodying you? Do you think Michael Dell and Mark Hurd are feeling left out of the party?



Wednesday, December 19, 2007

Sending Good Subliminal Messages

I often sit in investor presentations where companies are raising millions of dollars to fund the go-to-market strategy for their products. Then, they proceed by walking through a boring, uneventful talk highlighted by a text-filled slide deck designed by color blind interns. See the disconnect?



People look for subtle, even subliminal messages in their communications with you. That's why speech coaches will tell you to walk into a room well-dressed, well-prepared and confident. As an investor, you'd give money to the guy that you think could sell ice to eskimos.



You can always walk into the room and say that you're not a marketing expert, but if investors gave you a few million, you could hire that expert. Doesn't sound so appealing, does it? Or, you could show that you know how to sell. Sharpen your pitch (more on that another day). Make better looking slides. But what if you actually started selling product during the pitch?



I consulted with a company yesterday that has a product most funders would buy for themselves and the companies they work with. It has a relatively low price point of $300, but pre-production units won't be available for another two months, and production units won't be ready for another 4 - 6 months. They tell me that most of the people they pitch get pretty excited about the product, even though they may not be all that excited about the investment opportunity.



So, I suggested that they start selling during their pitch. Here's how:



  • Pre-sales: Allow people to buy a pre-production unit if they pre-pay. Create scarcity by indicating how many pre-production units will be available.


  • Deposits: Take a deposit for the production units, and promise a bonus. The bonus might simply be getting the first products off the assembly line, free installation, or maybe even a t-shirt (another branding opportunity!)


  • Expressions of Interest: Gather names, contact information, and how many units people might be interested in buying. Get permission to contact them when the production units are ready.


Bring a someone who can take orders along with you to your presentation. Have lots of well-designed order forms available, bring your prototypes/samples, be ready to answer questions, and close some orders!



What an incredible way to show investors that you know how to close a deal.



You'll probably have to adjust this strategy to suit your company's product offering, but the principle remains true. If you do something in your presentation to demonstrate strong sales and marketing capabilities, you'll have won half the battle.



Tuesday, December 18, 2007

The Free Economy

Chris Anderson, Editor-in-Chief of Wired Magazine, is following up The Long Tail with a book titled FREE, scheduled for release mid-2008. He gives us an interesting preview in this blog entry and in this video.



Anderson's analysis of free is well structured. He starts with an analysis of how waste is good - for instance, "waste" of computing cycles allowed computer programmers to develop the GUI. If processing power had never become plentiful, the computer might have never been democratized.



The latest abundance comes in the form of web 2.0 applications, which are being developed in unprecedented numbers and at very low cost. Often, these applications base most of their value on free storage. According to Anderson, in a digital economy when the cost of storage, development and bandwidth is next to nothing, you might as well charge nothing.



However, every abundance creates a new scarcity. The scarcities in the old economy were time and money. The new web 2.0 economy adds attention and reputation - thus signaling the importance of a clearly communicated brand and paying attention to your customers. The bottom-line message: don't compete on price when the cost of the product is next to zero - compete on attention and reputation. Then, find a way to convert attention and reputation into money.



In fact, Anderson states, democratizing your product allows the world to discover it's value. This "crowdsourced innovation" model is illustrated by the Honeywell home computer, which in 1965, cost the same as "about four new cars". This was a single purpose computer, which existed solely to manage recipe cards.



When computers became democratized, people started using them for a variety of purposes. Anderson suspects that nobody uses them for recipe cards - and he's probably right. So, a group of engineers made the wrong guess as to how people would use computers in their homes, but hundreds of millions of users figured it out, and are still innovating on daily basis.



What's not completely clear in Anderson's thesis is how anybody other than Google makes money from free. If he ever figures that out, I'm sure he'll be the best selling author of all time.



The Adventures of Gary Snoman

Picture_1_2
Do business guys really sound like this? Makes you wonder why there aren't more MBA jokes . . .




Saturday, December 15, 2007

BarCamp Calgary 1: Best Experience Ever.

When the BarCamp Calgary organizing committee met last week, we all agreed that we had one singular goal: to create the best experience ever for all attendees. I've attended a lot of conferences in my life, and many of them are just plain boring. We set the bar very high for ourselves - so, in addition to the BarCamp formula, here's what we did:



  • Engage: We know that a lot of geeks are are a little shy. If we saw anyone who wasn't engaged in conversation, it was our job to strike up a conversation.


  • Connect:  We  introduced people to each other throughout the day. We asked the crowd to do the same thing, if they knew two people that hadn't met yet.


  • Get Deep: We wanted to encourage lots of great hallway conversation. We had a good balance of sessions vs. breaks. When it people took longer than anticipated to get back to their seats after a break, we knew we were succeeding.


  • Think Small: Higher quality conversations with less people vs. lower quality conversations with a lot of people. Which one would you rather have?


Not only did we succeed, but I think we exceeded all expectations. I spoke to almost everyone that attended, and they gushed when I asked if they were enjoying themselves. If you attended and didn't think it was one of the best conferences you attended, I want to hear from you!



A few success points that I'd like to highlight:



  • Side meetings: MJ from Cambrian House peeled off with 7 guys and led a discussion about startup hacks in another room. They went on for hours and hours, and we finally had to kick them out at the end of the day. My bet is that they will get together again to continue the discussion.


  • Speaker satisfaction: Guy Kawasaki really got into the BarCamp spirit, and asked the crowd if they wanted him to present, and if so, what topic they would like to hear. The crowd gave him a resounding yes, and split their vote between a talk on innovation, and "how to start a web 2.0 business with $12,700". So, he did both. It was twice the work for him, but he tells me he really enjoyed presenting this Calgary crowd.


  • Speaker karma: Tom Williams flies in from Vancouver to attend and present, and does a great job. He wins the Xbox Elite that was donated from Microsoft in the prize draw. He's ecstatic because his Xbox broke two weeks ago. Congrats Tom!


  • Follow-up meetings: I heard about a lot of follow up meetings being scheduled - so it just goes to show what happens when you put a bunch of interesting people in the room. In fact, I had the chance to get to know a few of the attendees better at dinner afterwards.


  • Asking for more: I was asked at least 10 times when the next BarCamp was. When I suggested once a year, most had said they wanted them once a quarter, or twice a year.


Special thanks go to:



  • The IBM Crew: Bob Johnson, Chris Hamilton, Garry Rasko, Terry Heintz. These guys volunteered their time, worked their asses off, and didn't really get to enjoy the entire conference as a result. I owe you guys big-time.


  • Rick Kroeker from Little Rock Documents: Donated all the signage for the event. If you need high quality signs for your business, talk to Rick. Our signs looked amazing.


  • ak-signs: Cool BarCamp Calgary bumper stickers were given out to the crowd, courtesy of Alan Kolodziejzyk.


  • Ashley Bristowe for capturing the event with all her fancy digital photography equipment and lights.


  • Our sponsors: Material Insight, for being such great supporters of the tech community in Calgary, Cambrian House, and Microsoft.


  • John Bristowe: As much as you want to hate Microsoft, you really can't if you know John. He completely rocked the event - from all his set-up work, MC duties, A/V tasks, sponsorship, gathering of prizes, and host of other things, we truly could not have pulled it off without him.


  • Sarah Blue: Every single logistical issue you could imagine was taken care of by Sarah. She brings sanity to the BarCamp world because of her level of organization and "getting stuff done" attitude.


  • David Gluzman: A multi-talented player - web site setup, t-shirt designer, on-stage presenter, and a host of other tasks.


  • Out of town guests: Guy Kawasaki, Tom Williams, Reg & Scott from Zigtag.


  • And of course, all the attendees, who volunteered to speak on more topics than we could schedule, actively participated in all the sessions and conversations, and keep the energy level in the room high.


I'm already looking forward to our next BarCamp!



Wednesday, December 12, 2007

NCHL Hits The Saddledome

The NCHL, otherwise known as the the Non-Contact Hockey League, is hosting it's All-Star Week from December 15th to 19th. The league is comprised of 100 teams, each consisting of adult players with a passion for the sport. There are six divisions in the league, allowing teams of various skill levels to remain competitive. League boss Roman Levandovsky tells me they can't keep up with the demand. It's partly because there aren't enough ice surfaces in Calgary, but also because they do a great job running the league.



Roman invited Guy Kawasaki to play in the VIP All-Star game on Saturday night, so if you're not doing anything between 7:45 pm and 10:45 pm, feel free to come down and take in the game. I'm not quite sure how I made it to Roman's VIP list, but I'll also be on the ice.



Tuesday, December 11, 2007

No Smart Money!!

Bad news, entrepreneurs. There's no such thing as "smart money". In a study by the National Bureau of Economic Research, no evidence was found in the performance of entrepreneurial firms that took experienced venture capital from those who took inexperienced capital.



However, the study found that "Successful serial entrepreneurs are more likely to replicate the
success of their past companies than either single venture
entrepreneurs or serial entrepreneurs who failed in their prior venture."



"The predicted success rate of entrepreneurs with a track record of
success is 30.6%, compared to only 22.1% for serial entrepreneurs who
failed in their prior venture, and 20.9% for first-time entrepreneurs."



(link via Sanjay Parekh)



Monday, December 10, 2007

Accepting Criticism with Grace and Appreciation

Critiques are a funny thing - in the business of venture creation, they're absolutely essential. Could you imagine *not* getting good, critical feedback on your company's strategy and presentations? I just don't understand how companies would improve without them.



However, some companies and individuals and I've spoken to lately have reacted quite negatively to critiques I've given them. So, for those of you who don't react well to criticism, here are a few thoughts:



  1. It's tough to accept criticism - fight the natural reaction to defend yourself, and try to learn from the comments. There aren't a lot of people who are willing to invest energy into giving you a decent critique. So, when you do get criticism, analyze it and learn from it. (Credit and thanks goes to Zen Habits - good advice for everyone, including yours truly).


  2. Spared feelings = zero feedback. If you get a polite "no", especially in the form of the "it's interesting, but it's just not right for us", you've learned nothing. VCs have to say no hundreds, if not thousands of times every year. They just get tired of people shooting the messenger, so a lot of them say the polite "no" when turning down deals. (Link: A great list of VC-isms from Bill Snow)


  3. Success = dealing with rejection. According to Dow Jones Venture Capital, the top 8 venture funds in the US funded a total of just 56 web 2.0 ventures in 2006. So, chances are, Sequoia and other the top firms will turn you down - deal with it, learn from it, and move on.


So, what are we to do with our feedback? VC Josh Kopelman has a funny perspective on this, framed from the perspective of American Idol (is there anything better?):



  • Simon (the ass): brutally honest, usually right.


  • Paula (the polite): says something nice. Even if it's only about your shoes.


  • Randy (the vague): lacks substance, but you got a high-five.


I have to admit, it's hard for me to change the way I give feedback. So, I guess I'll continue being a "Simon" (at least the brutally honest part, anyways).



Christmas Reading List

In my recent presentations, I’ve highlighted some great reads in the areas of entrepreneurship, viral marketing, branding, and technology commercialization. If you know any budding entrepreneurs, these books will be great Christmas reads for them. Here they are:



Art Of The Start – Guy Kawasaki
Positioning – Al Ries/Jack Trout
Brand Hijack – Alex Wipperfurth
Unleashing the Ideavirus – Seth Godin
The Tipping Point – Malcolm Gladwell
Founders At Work – Jessica Livingstone
Crossing the Chasm – Geoffrey Moore



I love talking about books, because people always give me their recommendations in return – and there’s nothing I love more than a good business book. Here are some of those recommendations. Let me know if you’d like to add to this list:
Strategy & Structure – Alfred Chandler (recommended by Dr. Allan Conway, Dean, Odette School of Business)
A Good Hard Kick In The Ass – Rob Adams (recommended by Mark Meldrum, Odette School of Business)
A New Brand World - Scott Bedbury/Stephen Fenichell (recommended by Ravi Sood, Voodoo PC)



Saturday, December 8, 2007

The Windsor Challenge

I spent the last few days at the University of Windsor, presenting to MBA classes and at the Angel Roundtable hosted by the Odette School of Business. Dr. Allan Conway, who was my strategy professor during my MBA studies, is now Dean of the Business School. He was a huge influence for me and I jumped at the opportunity when the invite came earlier this year.



As far as I can see, Dr. Conway is doing an incredible job. There are about 2,100 students at Odette, which is large for a city the size of Windsor (about 300,000). The students I met were energetic and eager to learn, and there are some sharp people in the faculty. As far as I can tell, these people love their city and see networking events like this as a way to re-energize the city from the negative effects of their dependency on the automotive sector.



I was given the opportunity to present to students, faculty, entrepreneurs, and some of Windsor’s most influential and affluent business people. During my presentations, I encouraged them to create an ecosystem for entrepreneurship in the community – and emphasized the role that everyone had to play. As a result, here are my three challenges to the entrepreneurial community of Windsor:



  1. The student and entrepreneurial community must step up their game. They have to generate more ideas, prototype more ventures, and write better pitches. I convinced them to start holding DemoCamps in the new year, and a few students have committed to doing so. They already have several great presenters, including Dr. Anne Snowdon and Peter Dobrich, co-owner of the Windsor Spitfires. Rakesh from the local business development commission has agreed to sponsor. Contact Alec or Adam if you’re interested in attending, sponsoring or presenting.


  2. Windsor’s business elite needs to step up and support the community by lending their time and money to the effort – (emphasis on time). Most successful people have benefited from the advice of a great mentor, teacher or coach. Inspiration can come from anywhere, so I encouraged them to do anything they could – tell their stories to the community, volunteer to sit in on a pitch session and offer suggestions, or mentor a young CEO. We’ll see what happens, but I’m very encouraged to hear that several people have already offered their financial support for future events.


  3. Government-run organizations need to look closely at the effectiveness of their programs. Often, these programs are run by bureaucrats who are more concerned with logo placement than with helping entrepreneurs succeed. I’ve thrown down the gauntlet here – so if you’re a government bureaucrat with responsibility for the economic development of the Windsor region – prove me wrong!


Congratulations to Dr. Francine Schlosser and her student teams at CBAR and ACE for putting on a great event. I spoke to a lot of happy people in the crowd, and they’re ready for more events like this. Also, thanks to my fellow entrepreneurs Chris Arsenault of iNovia Capital and Stu Sutton of GPSNet Technologies for taking the time out of their busy schedules to present at the roundtable.



Wednesday, December 5, 2007

The Toronto DemoCamp 16 Experience

I attended my first DemoCamp in Toronto on Monday night - Toronto DemoCamp 16. Great event, amazing facility and well-attended - about 300 people. As a DemoCamp/BarCamp organizer for Calgary, it was a chance for me to learn a little bit more about the most successful BarCamp community outside of the Valley.



Toronto's twist on DemoCamp was to add some Ignite presentations after the demos. The presentations consist of 20 PowerPoint slides, done in Pecha Kucha format. 20 slides, automatically set to advance every 15 seconds, for a total of 5 minutes per presentation (the presenter does the entire thing without any control over the slides - quite the challenge!). I presented a brief history and some of the key success factors behind iStockphoto, and it turned out to be a lot of fun.



Thanks to all the people who made Toronto DemoCamp 16 a great experience for me. I had the chance to mingle with the crowd afterwards, and there is definitely a lot of enthusiasm among the players in the Toronto tech community these days.



Friday, November 30, 2007

STIRR Is Coming To Canada!

Earlier this year, I attended a STIRR event in the Valley - and was thoroughly impressed. In my view, three factors made the event great:



  1. The Entrepreneur-to-Service Provider Ratio: The event was free for founding teams, engineers, angels, VCs, accredited investors, and press. Service providers had to pay $40. The result: lots of ideas shared between smart & energetic people.


  2. Short pitches from new companies and sponsors. How short? 60 seconds! If you can't get your point across in 60 seconds, it's probably not worth listening to anyways. All companies and sponsors did a great job, and had no problem making their products & services sound interesting and compelling.


  3. Pleasant atmosphere. The event was held in a casual atmosphere, where attendees could order drinks, munch on some tasty appetizers, and mingle as they please.


I was so impressed, that I asked STIRR co-founder Sanford Barr if he was interested in bringing to STIRR to Canada. Today, I'm very pleased to announce that STIRR Canada will be launching in Calgary in 2008! A consortium consisting of CTI, UTI and SAIT has stepped up as our first partner with $30,000 in funding (press release here). Special thanks to Darren Massey and the rest of the consortium for putting their trust in us.



To complete the picture, we're looking for two additional partners to help us match the $30,000 in funding. We'll also be recruiting some of the industry's best advisors, mavens, and connectors onto our operations team. So far, interest on both fronts has been very strong, and that's no mystery - Calgary simply has a voracious appetite for world-class tech gatherings - as indicated by the flood of registrations for the Guy Kawasaki event on December 14th, and a fantastic event held by Cambrian House and Material Insight earlier this year.



Monday, November 19, 2007

Guy Kawasaki To Present at Calgary's First BarCamp

We're pretty excited about Calgary's first BarCamp, which is being held Saturday, December 15th. We're even more excited about having Guy Kawasaki attend!! If you're ready to actively participate in the event (show up with a presentation, help organize the event, or sponsor), then please sign up here!



Monday, November 5, 2007

Special Guests for DemoCamp Calgary 5 & BarCamp Calgary

We've kicked DemoCamp planning into high gear again. You see, we weren't really planning on holding a DemoCamp in November, instead focusing our efforts on our first BarCamp in December (more on that later in this entry). Then, we received an email from David Crow, one of the main guys behind Toronto's BarCamp and DemoCamp movement. He's also currently the UX evangelist for Microsoft Canada and a leader in the field of HCI. The email simply read:

Hi Guys,

Any chance of doing DemoCampCalgary when I'm in town. Plus can I buy you dinner?

So there you have it. If you're interested in meeting David, you need to attend! (and if you're looking for David's expert opinion on your site's UI, you need to demo!)



We need 2 or 3 more companies to demo at the event. If you know of any companies that are interested, please let me know!



Here are the details:
DemoCamp Calgary
Date: November 27th, 6:30 pm - 8:00 pm
Post event: Meet for beers at Dinnie's Den
Location: University of Calgary, Scurfield Hall (room TBA)



----



We're also planning on holding Calgary's first BarCamp on December 15th, and we're starting to build a killer list of speakers & attendees. In fact, it's so good, I'm going to save it for another blog entry. I guarantee that you won't be disappointed!!



There is no fee to attend BarCamp, but attendees must actively participate. We need the community's support on this one. Help with finding a venue that can hold 50 - 80 people (we'd like to keep it somewhat intimate), finding sponsors, and additional speakers and guests would definitely be appreciated. And since we're likely to be oversubscribed, the committee will have to strictly enforce the no tourists rule (complete list of barcamp rules here). Please contact me if you'd like to help or participate!



Thursday, August 30, 2007

Got Feedback?

In the latest stealth startup that I'm helping out with, we went through all the usual steps: Strategy sessions, market research, demographic studies, competitive analysis. We pitched the idea to the people we trust and respect, and worked their feedback into our product development. From there, we could have hunkered down into development mode, coming up for air only during alpha or beta tests. However, we would have been wrong.



We held a small focus group earlier this week, and got feedback from our target demographic. You see, we've built a great team, but we're all 40-year-old males living in Calgary. We wanted to hear what young people had to say about our product. Our plan was hold a focus group every week, giving us constant feedback during our development process. Call it arrogance, but I would have never thought that focus groups would have made a big difference. In fact, the feedback we're getting could be the difference between success and failure of the company.



A couple of things to keep in mind:



  • Separate the coders from the product designers. We wanted to iterate on at least three different product concepts with subtle, but important variations on our core concept. So, while the development continues to work on the core code library without interruption, our product design team is working on product mockups and presentations for the focus group sessions.


  • Build feedback into your development cycle. When feedback becomes part of your company's DNA, everyone will understand that your goal is to build features that customers want, not the features that employees want.


  • Show a real product (or something that looks real). If you have real product, show it. If you don't, create high-fidelity mock-ups. People will have a hard time commenting on your product if all you do is pitch a product concept.


  • Don't change your company strategy overnight. Chances are, you'll get feedback might completely contradict your company's reason for existence. Sleep on it, analyze, and get more feedback before you do anything drastic. In other words, treat focus groups as one of the many data points you'll use in your strategic toolbox.


If you've already build feedback loops into your company's development cycle, I'd love to hear your opinions. If you haven't - get going!



Wednesday, August 29, 2007

Are You Using 1999 Analytics Talk?

A large majority of people are talking about page views and uniques these days, but every so often, I still hear someone talk about hits. I'll have to admit though, that even the experts don't necessarily agree on terminology. Which is why a new document defining 26 new web analytics definitions from the Web Analytics Association is so important.



In it, the WAA standards committee list some Building Block Terms, such as page views and unique visitors; Visit Characterizations such as click-throughs; Content Characterizations such as page exit ratios, and Conversion Metrics such as events.



The document is a great start, and would be even better if there was some "color commentary" - for example, sample statistics and industry standard ratios. For now, we'll just have to rely on good old fashioned research to find those numbers.



Tuesday, August 28, 2007

No Mulligans on YouTube.



Lauren Caitlin Upton, Miss Teen South Carolina, struggled to answer a question during the Miss Teen USA competition - and of course, it gets posted to YouTube almost immediately. It's hard to tell how many times the video has been seen because the same clip gets posted so many times, but one clip is nearing 6,000,000. The clip above, which simply added sub-titles, is nearing 1,000,000 views.



You've got to feel for the poor girl - everybody has a brain fart every so often. She went on the Today Show for a follow-up interview, and was very well-spoken. However, very few people are interested in looking at this clip - only 14,000 views so far.





Monday, August 27, 2007

Innovation At The Speed of China.

Iclone_485



Popular Science is out with an article this month chronicling the maturation of China's counterfeiting industry. Years ago, China started out with simple brand counterfeiting in the fashion arena. Now, it manufactures everything from cars to cell phones at significantly lower pricing. Here is what happened to LG's "Chocolate" phone in China in 2005:

LG's phone began to sell out as
soon as it was released, but it took four months for the Korean
electronics giant to release a version for China. By then, it was too
late: A doppelgänger Chocolate had hit the market first, and had become
the preferred choice for Chinese shoppers. Quality wasn't an issue. The
fake phone was "exactly like the real one in design," a company
spokesperson told Chosun Ilbo, Korea's largest daily newspaper. "Chinese people think it's LG electronics that manufactures the fakes."

Today, iPhone clones are showing up on the market with improvements such as removable batteries and access to multiple mobile carriers. The Chinese are certainly benefiting from the R&D efforts of first world nations, but this isn't their end game. They will almost certainly invest in R&D in efforts to build better, originally-designed products.



They also have their problems too - cheap Chinese knock-offs may have a host of problems - from lack of occupancy crash safety in cars to toys containing lead paint. However, even the world's best manufacturers have found that the only effective way to combat knock-offs is to release new products in China with delay.



So, how can companies like Apple combat the clones? Here are a few suggestions:



  • Iterate faster. Nobody expects a perfect v1 - but don't make consumers wait long for the next version.


  • Build loyalty. Allow customers who stood in line to buy v1 phones an easy upgrade path.


  • Learn from the clones. Removable batteries and access to both GSM and CDMA networks are just a few of the features that the clones have built. Apple needs to incorporate these features into their next release, even if it means swallowing some of their pride.


  • Innovate faster. There's no time to complain about the competition. Get back in the R&D lab and create more of what made you great in the first place.


Come to think of it - these might be good rules for any company!



Friday, August 24, 2007

The "Twitter Test" of Branding

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When creating the brand for your next venture, consider applying the "twitter test". That is, what are you going to print on your t-shirts, and will it be cool? You might have the coolest logo in the world, but a standard logo t-shirt is just plain boring - and I've got a garbage bag full of them to prove it.



Twitter, for those of you who don't know, is a SMS & web community based on the question, What are you doing? Since SMS has a built-in limit of 160 characters, it's become an amazing, short attention span-type tool that has been used for everything from live-blogging events to letting your network of friends and family know where you're at. Some are sending upwards of 20+ twitters a day!



Twitter has a simple logo, but brilliant branding. "wearing my twitter shirt" strikes immediate resonance with twitter fans, and evokes questions for those who aren't familiar with it. Their business cards have "handing out business card" on the back of them. It's clever, witty, and something that people will buy, wear, use, and talk about.



If your brand works nicely on a t-shirt, chances are that it will integrate smoothly into your advertising also. Using your brand as a verb, you can work it into a variety of headlines - for instance, consider Yahoo!'s latest branding headlines "Do you Yahoo?". Now imagine what twitter could do if it ever needed to go to print advertising one day!



Thursday, August 23, 2007

IMCDb: Internet Movie Cars Database


If this isn't definitive proof that there's an Internet venture covering almost any idea there ever was, I don't know what is. We were having a discussion last night about the good old days, and I recalled the car I used to drive in high school. It was a 1979 Chevy Caprice Wagon, otherwise known as a Chevrolet Impala with fancier badging. Monstrously huge by today's standards, it was plastered with fake Mactac woodgrain paneling and had a beautiful sky blue interior.



Anyways, a search for 1979 Chevrolet Impala Wagon in Google yielded IMCDb.org as the number one result. And there it was, the woody wagon. Makes you wonder why Toyota has taken over as the world's #1 car manufacturer, doesn't it?



Wednesday, August 22, 2007

Settling Down With a Co-Founder

I'm starting to sound like a grandmother to all the "single" entrepreneurs I meet. They may not be single in their personal lives, but they are the one and only founder of their companies. Here's why finding a co-founder is important:



  1. Because "1" is a lonely number. People are social. You find friends and partners in all other aspects of your life, so why is building a business any different? Think about it - most people find soul mates to share their life experiences; friends to share social experiences; schoolmates to share the homework load. So, if only to share the pain and joy of creating an entrepreneurial venture, entrepreneurs need to find a co-founder.


  2. Entrepreneurship is about finding customers, partners, advisors, employees, and sometimes, investors. Your co-founder should be your first big believer. Align interests - entrepreneurs should not use hard earned investment capital to hire executives. A guy getting paid six figures doesn't have the same interests as you if you're taking a minimal entrepreneur's salary.


  3. You can't do it all. Entrepreneurs need to understand what they are good at, and what they are not good at (Think hard about this one, because "I'm too much of a perfectionist" is a BS answer). Find somebody with a complementary skill set - think Hewlett and Packard, Page and Brin, Jobs and Wozniak, Gates and Ballmer, Dell and Rollins (ok, maybe not the last one, but you get the idea).


  4. Learning to share. It's tough for most entrepreneurs to share their company's vision with others. The fear is that people will change that vision. They have to get over this - people must internalize and personalize a company's vision to get passionate about it. One of the reasons why Google has such passionate employees is because Larry & Sergei have shared their vision with their employees, and have allowed employees to add to that vision. Allowing a co-founder to share in, and add to an entrepreneur's original vision is a great first step in creating a scalable enterprise.


So, for all the single founders out there: Whatsa matta with you? - when are you going to get a nice co-founder and settle down?



Special thanks to Austin Hill for reminding me how important this issue is.



Tuesday, August 21, 2007

We're the Facebook of (insert your industry here).

I can't recall the number of pitches I've seen lately where entrepreneurs have told me that they plan to become the "Facebook" of their industry. Sure, you can create a social network for just about any niche nowadays (check out Dogster, for instance), but be sure to do your homework before you stake your claim. Here's how:



  1. Read the Facebook Blogs: FaceReviews, Inside Facebook & AllFacebook.


  2. Do some research: The success of all social networking sites is a study of analytics, statistics and human social interaction (hey, that BA I got years ago is finally relevant - kind of). So, dig deep and understand some of this stuff. Here's a start: HP has some great papers here. One of their papers studies 362 million messages exchanged by 4.2 million users of Facebook! Also, check out the Pew Internet & American Life Project, where in the Online Activities & Pursuits section, they have studies on social networking, Wikipedia, and online video usage.


  3. Do some more research. You can't swing a dead cat without hitting someone who is developing or has developed a Facebook App these days. So, ask around and get as much first-hand information as possible.


  4. Do some number crunching. We're less than three months into the release of the Facebook Apps platform, and as of today, there are 3,131 apps available. The #1 application, Top Friends, has over 12,000,000 users. The last place app - well, it's hard to find. Click here to see the 1,350th app, then try and get to the 1,351st app. Let me know how that goes!


I'm doing this research to help the companies I'm advising become more successful in launching Facebook-like businesses, or applications within Facebook. If you have come across any other interesting sources, please share!





Saturday, August 18, 2007

Calgary DemoCamp 3: Thursday, August 30th, 2007.

It's been a fantastic summer, as indicated by my utter lack of attention to this blog. But it hasn't been all fun and games - I've been busy working with all the companies I advise, and connecting with a long list of new ventures also. If you're on that list and I've responded yet (I'm not intentionally ignoring you!) let's try to connect at DemoCamp3.



For those of you who aren't familiar with the concept, BarCamps & DemoCamps are open, community-organized events that are focused on technology. Think open source for conferences, because it's free, and depends heavily on the contribution of the community. BarCamps are full-day events, while DemoCamps contain 4 presentations in less than 1 hour, followed by a meetup at the local watering hole.



The Calgary BarCamp/DemoCamp organizing team met a few weeks ago, and we had a great discussion on how to gather up a group of entrepreneurs, aspiring and otherwise. We talked about the ethos of BarCamp - an open, learning environment where PowerPoint is shunned, and diving deep on topics and issues such as technology, DRM, and intellectual property rights is alright. We're more interested in hearing passionate discussions regarding great products and services than we are in hearing about exit strategies.



We're also organizing a BarCamp for later this year, and working the back channels to bring in some special guests for our inaugural event - more news to come as this develops.



For now, I invite you to sign up for the upcoming DemoCamp, either as a presenter or attendee. Also, join the Facebook Group, and chances are, you'll find someone that you want to meet or connect with at the event.



Thursday, July 12, 2007

Italy: small & disorganized and yet enchanting.

We're just back from Italy after spending the last 25 days there, and as much as I complained about the heat and disorganization we experienced, I'm missing it already. We spent most of our time in the southern regions of Italy, around Rome and Nerano (just an hour south of Naples). The first thing we noticed was the complete lack of discount chain stores, as well as a lack of chain restaurants. The only North American fast food chain I saw was MacDonalds, and they had very few stores.



Here are a few somewhat-business related thoughts:



  • Scalability of a such a small nation is a huge problem. Living in Canada, we understand the problem to a certain extent, but are still somewhat shielded because of our proximity to the US. So, it's not often that we have to pay $5 for a can of soda here, but then again, Italians don't have to endure shopping at Wal-Mart. Pick your poison.


  • The mindset is almost completely opposite that of North Americans. Instead of "bigger is better", we learned that the best restaurants were small, family-run operations on side streets. The family-run hotels had consistently better service and breakfasts than the chains did. The streets were cramped and the cars even more so, which forces energy conservation. All of the sudden, our big cars, air conditioning units and clothes dryers don't seem so great.


So, aside the from the normal re-wiring your brain goes through when you go on vacation, we went far enough way for a long-enough time to force me to think about things from a different perspective. While it's hard to gain a true understanding of anything in 25 days, my recommendation for anyone planning a first visit to Italy is to make it at least that long. That way, you'll allow yourself enough time to learn to appreciate that famous Italian "zest-for-life".



Thursday, June 7, 2007

AppleTV A Dud.

Picture_2_3
Fortune's Brent Schlender calls AppleTV a dud. While I'm normally a huge Apple fan, I'd have to agree in this case. I pre-ordered my AppleTV so I could get one as soon as they became available in February. After hooking it up and admiring the screen saver, I haven't used it since.



This is not to say that it isn't a fantastic piece of engineering. The box and the interface is sleek and elegant. The graphics are super sharp, because of the HDTV output. To bad it's next to impossible to get decent content - None of the TV or movie content you see on the US iTunes site is available to us Canadians.



Apple has built a TV appliance that is superior to anything else on the market, yet, is almost useless because of the restrictions on the content you can view on it. Let's hope this isn't a repeat of Betamax. (Link for my younger viewers, the older folks will know this reference!)



15% of Calgary on Facebook?

Like almost all my friends and business associates, I've been spending too much time on Facebook lately. Here's a crazy factoid: Facebook says there are 155,267 members in Calgary. Considering the fact that there are about 1,000,000 people in Calgary, that's about 15% of our population. Can that be right? If so, Calgarians must be amongst the most connected social networkers in the world.



As a comparison, Facebook has about 24 million members. The world population is about 6.6 billion, according to the CIA Factbook. If my calculations are correct, that is just 0.36%.Picture_2




Friday, June 1, 2007

Rick Moranis 2.0




Canadian comedian/video blogger/DJ Mark McKay filmed this hilarious introduction to Mesh, and the response by the 500 or so Mesh attendees was resounding. If you're a SCTV fan, you'll chuckle when Mark mentions his uncanny resemblance to Rick Moranis.



After a little research, I see that Mark was the DJ behind Len, the Canadian band that brought us Steal my Sunshine. To highlight this fact, he does what every good comedian would do, and produces a hilarious, self-deprecating video.



Mark was filming all the sessions at Mesh, and I'm looking forward to seeing what he comes up with!



Thursday, May 31, 2007

Canada: Famous for Horses.

Img_1630_2



Img_1622











 









I had the opportunity to visit Switzerland last week to work with one of the companies that I'm advising. They are located in a small town named Bad Ragaz, located about an hour outside of Zurich.



Our hosts were fantastic, and everything anyone has ever said about Europe being captivating and charming turned out to be true. The lack of generic chain restaurants made for great dining, as our meals seemed to be crafted rather than just assembled.



It was at one of these restaurants that I gained another insight on how the Swiss perceive Canada. Apparently, Hungary is famous for it's wild boar, and Australia is famous for lamb. Canada is famous for pferdefilet, or horse filet.



 



Wednesday, May 30, 2007

Hello, Cyborg.

Img_1695
I'm in Toronto this week for the Mesh Conference, and on the way back to the hotel, we bumped into Dr. Steve Mann, the world's first cyborg. He created a wearable computer in 1980 and started used it create an augmented reality. Today, he can use his wearable computer to perform an instant web search on you during a discussion. His wife can instantly send a message straight to his retina, without interrupting his task at hand.



In 2001, Peter Lynch created a documentary on Professor Mann named Cyberman.



Dr. Steve Mann (right) with Austin Hill.



Thursday, May 10, 2007

nextMEDIA 2007: June 8 - 10, Banff

The Banff World Television Festival is a huge draw for anyone in the television and entertainment industry, with over 1,500 attendees and 150 commissioning editors. nextMEDIA 2007: The Future of Digital Content, is held in the 2 days prior to the BWTF, looks to be a much more intimate event. Thus, it looks like a great chance to meet and interact with some experts in the Internet TV space, including Stacey Seltzer, Senior Vice President, Content Strategy, Acquisition & Operations, Joost and Joanna Drake Earl, President, New Media, Current TV.



With all the reports of TV being dead, it's very interesting to see how much more popular the traditional television conference is over the digital content conference. (Apparently, nobody told these guys). I'm thinking of attending, especially because of all the hype around Joost - and it would really pay off if Stacey put me on their beta list!



Wednesday, May 9, 2007

STIRR 2.5 Report

I just attended the STIRR Founder's Mixer 2.5 last night, and have to say that I was thoroughly impressed. STIRR co-founder Sanford Barr's goal was to create an environment for entrepreneurs where valuable conversations could take place. Invariably, the other tech associations they participated in tended to fade as time passed, because newer members were so different from the original members.



With STIRR, Sanford's team wanted to make 5 out of 6 conversations relevant. A few of the people I met in the crowd:



  • Aaron Peckham, of UrbanDictionary.com - very cool guy. He's had outstanding success with his current book, named (what else?) Urban Dictionary. Watch out for his second book by the end of the year.


  • Also spoke with Kyle and Michael from Justin.tv, who announced that they are rolling out "lifecasting" for everyone, within the next 3 - 4 weeks. And by everyone, I mean anyone who can go to their website and sign up for an account. From there, you'll get a free account to broadcast your life. Crowdsourced lifecasting - talk about creating a long tail of content!


  • Nick Gonzalez was at the event, no doubt working the crowd for some juicy tidbits to post on TechCrunch. Nick is working overtime, as activity in the Valley has really been amazing over the last year or so.


  • Sanford Barr, who also told the crowd that he will be putting the finishing touches on the STIRR site and rolling it as a product, as well as rolling out the STIRR model across North America and across the world. I thanked Sanford for putting on such a great event, and asked for his suggestions on how Anand should demonstrate BumpTop in a 60 second no-computers-allowed pitch. Stay tuned - we might be pitching at the next STIRR!


Thursday, May 3, 2007

In-N-Out, Here We Come!

I'm in the Bay Area next week with Anand Argarawala of BumpTop next week. We might be coming back 10 pounds heavier because of In-N-Out Burger. Amazing burgers, horrendous web site.



Wednesday, May 2, 2007

I refuse to join any club that would have me as a member . . .

. . . or so says Groucho Marx. VC David Hornik has created the ultimate unconference, called "The Lobby":





Why
do you attend conferences? Is it to learn about industry trends or hear
keynote speakers or watch powerpoint presentations? Or do you attend
conferences to spend time in the lobby? In a great conference, the
conversation in the lobby is the content. The Lobby
aims to turn the traditional conference on its head. There will be no
panels, no keynotes, no distractions from the real task at hand –
engaging in meaningful conversation and building deeper relationships
with other thought-leaders in the new media universe. For two and a
half days, the individuals driving innovation and strategic development
throughout the online media world will gather for an extended
conversation. The Lobby will facilitate that dialog
and nurture those relationships through a set of social gatherings and
activities designed to bring down barriers and maximize productive
discourse. Participants in The Lobby will leave with new partnerships, new friendships and new ideas.

Sounds cool, right? Absolutely, if the right people show up. To ensure that happens, The Lobby is an invite-only event in Hawaii, packed with A-list technology entrepreneurs and executives. Needless to say, I'm not on the list. Maybe I should have accepted that invitation for the conference being held in the lobby of Holiday Inn of Thunder Bay . . .



Seriously, though - there are some really cool people attending. If you're interested in learning more about some of them, and can't afford a trip to Hawaii or don't make the A-list, check out Founders At Work. It's a great read featuring the startup stories from 32 great entrepreneurs.



Kick Butt, not Kiss Butt, nor Lick Butt

Dsc_0001_2
My buddy Guy Kawasaki linked to his Jackie Chan story a few days ago, which explains what he's writing when he autographs a book:


Some people thought I wrote “Lick butt.” Once I autographed a book for
a woman, and she asked me why I signed her book, “Nice butt!” (I can't
remember if she had one or not.)




So just so you know, I sign my books, “Kick butt.” Not “Nice butt.” Not “Kiss butt.” And certainly not “Lick butt.”

For a lucky 200 iStockphoto customers a few years ago, Guy signed 200 books "Kick butt, eh?" when he dropped in on us at iStockphoto HQ. (Check out the old skool design of the home page!!). I wonder if we could find one that says "kiss butt" - you get pretty tired when you have to sign 200 books!



Tuesday, May 1, 2007

The Crowd: Less Expensive AND Better.

After speaking with Leonard Brody about his current company, NowPublic, I was fascinated. He told me that they are nearing 88,000 reporters in 3,500 cities from 140 countries across the world. That's a great achievement for the Canadian company that helped pioneer citizen journalism just 2 years ago! (The Globe and Mail reported that there were just 15,000 reporters 9 months ago!)



Leonard had two great comments regarding his company. The first was a BHAG (Big Hairy Audacious Goal) and mission statement all rolled into one: "We are the next generation Reuters". The second was more visionary: "NowPublic's crowd will break the news - CNN will analyze it". Developing simple, yet powerful statements like these for your company provides both clarity and motivation for everyone involved.



However, the big lesson learned from iStockphoto is that the crowd can surprise you. Sure, you have a vision for what they can achieve, but somehow, they manage to go above and beyond. Conventional thinking is, if you're competing on price, you can only expect so much quality, right? Wrong: check out NowPublic's report on this web 2.0 story: Facebook acknowledges Arab LBTG ban hoax. Not earth-shattering, but not covered anywhere else in detail - and I think it's an indicator of things to come: 1) Up-to-the-minute reporting on topics the mainstream press doesn't understand or isn't interested in; 2) In-depth reporting and analysis by passionate people who are subject matter experts.



So, if NowPublic can sign up enough reporters, it's possible that they can break news faster than the big news organizations can. If they can sign up enough experts, the same experts that the big news organizations interview during analysis of the news, then watch out CNN . . .



Friday, April 27, 2007

Lessons Learned at DemoCamp

Some observations & lessons learned from Calgary first DemoCamp on Tuesday night:



  • Compared with Montreal DemoCamp 2 we had fewer people, and it was interesting to see that most of the people gathered for drinks afterwards. Because this group was gathered out of interest, rather than industry or net worth like other groups, I think that this group will relate both socially and professionally better than other groups.


  • It was an easy-going environment for young and first-time entrepreneurs to meet people in the tech industry, as well as a few "been-there, done that" entrepreneurs. Mark Rosenberger of Sidefinder put on a great demo and followed up with several people in the crowd.


  • It was free, which is good and bad. Good (or maybe even great) because it allows everyone to attend - from students (we had a few show up) to bootstrapping entrepreneurs. Bad, because a lot of the people we told about the event didn't put it in their calendars!


Overall, we're pleased with how DemoCamp Calgary 1 turned out. The presenters did a great job, and the event was intimate enough for people to meet and have a great discussion afterwards. Here's Kempton's report, (with video).



As a result of this event, the organizing committee has decided to hold a few more DemoCamps before we hold a BarCamp. (BarCamp is a full day event). DemoCamp Calgary 2 will be held May 23rd - please let us know if you know of any new companies that would make for interesting presentations. BarCamp Calgary is now scheduled for the fall, and we're actively recruiting thought leaders to assemble panels and topics for that day.



Thursday, April 26, 2007

Sad Exit For The Flames

It's been a hard couple of years for the Calgary Flames since their spectacular 2004 Stanley Cup run. While demand for tickets and paraphernalia continues to be high, the Flames need to show they're a Stanley Cup contender again, real soon.



And I'm not saying that just because I'm a bandwagon fan. Major league sports teams are expensive ventures, not only for the team owners, but for everyone in the city. The Flames are looking for major renovation on the Saddledome, or an entirely new stadium - guess who's paying for that? Local businesses (especially bars) depend on sports to generate business. Taken to the extreme, a local business partnered with the Flames and spent millions creating Flames Central and Wildfire Grill. How much of their business plan banked on the Flames going past the first round?



And while nobody is panicking just yet, you can hear the grumbling - check out what I got in my email this morning:
Image




Tuesday, April 24, 2007

Competition-Based Strategy

Strategy is all about competition, says Jack Trout, in his book, Trout on Strategy. He says better people and better products are not viable strategies: Statistically, it is impossible for one large company to have better people than another company - as proven by the distribution curve. As for better products, do better products always win? Think Windows vs. MacIntosh, Betamax vs. VHS . . .



Jack recommends that we know our competition, avoid their strengths, and exploit their weaknesses. From there, we develop our strategy based on tactics. Tactics are ideas that allow your company to be different, and are always "bottom-up", never "top-down"

A tactic must have a competitive angle in order to have a chance of success. This does not necessarily mean a better product or service, but rather there must be an element of differentness. It could be smaller, bigger, lighter, heavier, cheaper, or more expensive. It could be a different distribution system.

Once you're determined your tactic, wrap the strategy around it. Strategy is coherent, and includes all aspects of your business, including marketing, finance and operations.



Many entrepreneurs have told me that their only problem is not being able to raise money, to which I reply, "What would you be able to achieve if you had $1,000,000?". It's a tough question to answer, because they have not determined what their company tactic is. (yes, that's a singular tactic, as Trout says you should only have one to maintain focus).



Most people think that this is a use of proceeds questions, and sometimes, it is. However, what I would like to hear is how the entrepreneur is going to take that $1,000,000 and convert it into more than a million.



The question really drives at whether your strategy & tactic provides the risk reduction and predictability that a good company should. For instance, when you invest in a bank, you expect them to charge service fees to make money.  Their marketing department understands exactly how much money to spend on capturing a new customer, and how much that customer will spend, on average, over a lifetime. Having a solid customer acquisition cost model and predictable RPU (Revenue Per User) gives you the ability to predict how you're going to convert the $1 invested into something more than $1.



Friday, April 20, 2007

DemoCamp Calgary: Tuesday

The first DemoCamp Calgary will be held next week at the University of Calgary. It will feature 4 or 5 company presentations that are strictly PowerPoint free!



Date: Tuesday, April 24th
Time: 6:00 - 8:00
Location: Scurfield Hall 257 (Map)
Cost: Free



The first rule of DemoCamp is to talk about DemoCamp - so tell all your friends!



If there are enough people interested, we can wander over the Dinnie's and have celebratory drink afterwards. Hope to see you there.



Thursday, April 19, 2007

Will Ferrell: Web 2.0 Entrepreneur

VentureBeat reports:

VC firm Sequoia Capital backs Will Ferrell and Adam McKay comedy video site — Called FunnyOrDie.com, the site features a two-minute clip that won a reported 1.5 million page views in less than a week.

Check out the video here.



Ferrell and McKay are building a comedy video community, and there are currently 397 videos on the site. "The Landlord", with 6,555,803 views is number 1, with the 2nd place video placing well back at 204,632 views. When you consider the number of views on YouTube of "The Landlord", they have well over 7,000,000 views.



And that brings up another interesting point. Everyone expect videos to be available on YouTube, and when you search for "will ferrell landlord" you'll see one of several links:



  • Spam: unscrupulous people placing the words "will ferrell landlord" into the titles of their videos (that have nothing to do with the topic) to get hits on YouTube searches.


  • Videos that don't work: Uploaded by friendly internet users, these videos have anywhere between 1,000 and 150,000 views before getting pulled because of copyright violations.


  • Videos that work: Uploaded by other friendly internet users, these videos will be taken down soon.


In remains to be seen whether or not people will go to sites other than YouTube in significant numbers to view videos. For now, it seems like plenty are diverting themselves from YouTube to Funnyordie.com. In addition, other content providers like Fox's American Idol are pulling their content from the site, making YouTube less of a one-stop shop that it once was.



Wednesday, April 18, 2007

Congrats to StumbleUpon!

Congrats to StumbleUpon on their acquisition by eBay! We're awfully proud of this crew, with founders Garrett Camp and Justin LaFrance hailing from Calgary. Garrett and Justin: after all the dust settles, please come back and tell your story at BarCamp, so that we can benefit from your experiences!



The acquisition of the site, which uses the power of community to allow users to discover new sites, was said to be worth between $40 - 75 million, as report by TechCrunch.



Tuesday, April 17, 2007

Pitch Thyself

With all the talk about how to pitch your company, I find that many entrepreneurs have a hard time introducing themselves at meetings. Don't kid yourself - leaving a positive personal impression is just as important as delivering a good company pitch, because people ultimately want to feel comfortable with the people they work with.



I mentioned 15SecondPitch a while back, but thought that it was worth mentioning in detail this time. In her study, Laura Allen, CEO of 15 Second Pitch found that 76% of people surveyed were professionals who said they have trouble explaining what they do, and/or feel uncomfortable pitching themselves.



Laura has created a great 5 step process for developing a personal pitch. They've even written one for Superman, as an example:

My name is Superman and I am a superhero specializing in saving the
world. I fight for truth, justice, and the American Way. I can leap
tall buildings in a single bound, which comes in really handy when
chasing criminals. Unlike some other superheroes I could mention, I
don't wear a funny hat, so people take me more seriously. Call me for a
free consultation - I'm always near a phone booth ready to take your
call!

I think the challenge for most people will be to make their personal pitch sharp, but not full of generic buzzwords; proud, yet humble. And once you've perfected it, don't be afraid to practice your pitch!



Free: Not a Business Model?

Josh Kopelman of First Round Capital writes a great blog entry entitled "The Penny Gap", explaining why it's easier to scale from $5 million to $50 million than it is to get your users to pay you anything at all.



Anne Zelenka writes a great follow-up entitled "Free: a Tactic, not a Business Model". She suggests that once a company has found a way to make money, it has found a business model. However, free is a great tactic towards getting paid in other ways, such as advertising.



I'll go a step further. I think there's a business opportunity in attracting leads with free products or services, as long as the "free" products doesn't cost more than advertising. For example, free stock photography sites are likely generating qualified leads for a lower cost than Google Adwords can.
It's just pure statistics:



  • say you bid $ 1 - 3 on the phrase "stock photography"


  • you'll pay $1,000 - 3,000 for 1,000 clicks.


  • you might get 1 - 5% of those people creating a free membership on your e-commerce site.


  • That's a pool of 10 - 50 people that you've paid $1,000 to $3,000 for.


  • Cost per member: from a low of $20/member to a high of $300/member.


These numbers are for illustrative purposes only, but you can quickly see how valuable a free site is IF it has a large membership list and some key sponsors or a specific industry to target. Thus, key questions to ask if you're using free as a business tactic is - how valuable is the audience you're attracting, to whom is that audience valuable to, and how much do you know about your audience? Remember, most businesses aren't MySpace and Facebook, so you're going to have to be very specific if you choose this as your tactic!



Monday, April 16, 2007

Snap Image Search: Better Than Google Images?

Slowly but surely, Bill Gross and his Idealab team is chipping away at Google's leadership position. Take, for example, Snap's newest feature, Snap Image Search. I did a quick search for "business meeting", and was pleasantly surprised by the results. Snap not only has a great looking interface, but the results are very impressive. Take a look:



Picture_1Links:



Snap search for business images



For comparison:



Google search for business images



iStockphoto search for business images



Getty search for business images



Alexa search for business images





While I may be somewhat biased, the best results for a search term like "business meeting" can be found on sites like iStockphoto and Getty Images, simply because of the implied commercial application. Snap! finishes a very close second, which is a huge accomplishment, considering the number of images it has to index. Google results are simply a little too scattered, and Alexa's search seems to be heavily reliant on certain stock clipart and photography sites.



Try Snap's Image Search, and you'll find it finds better looking images than Google across a variety of search terms.




Saturday, April 14, 2007

Imagine

Last night, my family and I attended a concert by the Calgary Philharmonic Orchestra, where they played the music of the Beatles. My favorite song of the evening wasn't a Beatles song - it was Imagine, by John Lennon. Voted as the 3rd greatest song of all time by Rolling Stone in 2004, Imagine was written and released in the midst of the Vietnam War. It's an understated, yet elegant song that is anti-religious, anti-nationalistic, and anti-war:

Imagine there's no Heaven

It's easy if you try

No hell below us

Above us only sky

Imagine all the people

Living for today


Imagine there's no countries

It isn't hard to do

Nothing to kill or die for

And no religion too

Imagine all the people

Living life in peace


You may say that I'm a dreamer

But I'm not the only one

I hope someday you'll join us

And the world will be as one


Imagine no possessions

I wonder if you can

No need for greed or hunger

A brotherhood of man

Imagine all the people

Sharing all the world



Lennon's message is simple, short and powerful, proving yet again that classic communication adage . . .

 


Thursday, April 12, 2007

Mercenary vs. Missionary

John Doerr of Kleiner Perkins tells why he thinks entrepreneurs are missionaries, rather than mercenaries in this video clip. I've summarized his points here:

Entrepreneurs do more than what anyone thinks possible, with less than anyone thinks possible. Entrepreneurs are missionaries, not mercenaries: (Referenced from Randy Komisar’s book, “The Monk and the Riddle”)




 
   
   
 
 
   
   
 
 
 
 
 
 
 
 
 
 
 

   Mercenaries:

    Missionaries:

  • driven by paranoia


  • Opportunistic


  • “the pitch, the deal”


  • sprint, short run


  • obsess on competition


  • aristocracy of founder(s)


  • bosses of wolf packs


  • entitlement


  • the “deferred life” plan


  • lust of money making


  • success
  • driven by passion


  • Strategic


  • “the big idea, partnership”


  • marathon, long run


  • obsess on customers


  • meritocracy, best idea wins


  • mission, coaches of teams


  • contribution


  • a whole life (that works)


  • lust to make meaning (& money)


  • significance






"If the reason you’re taking on a mission or opportunity is for the money you’ll make, I believe you’ll fail. You should find your passion, find that mission, and take it on, even if no one paid you anything for it – because then you and your team will be motivated to succeed."

John Doerr has called Jeff Bezos, the CEO of Amazon.com a missionary, while categorizing Jim Clark, founder of Netscape Communications, a mercenary.



Painfully Funny stuff

VoteForTheWorst.com is capturing the painfully funny stuff that American Idol delivers at the beginning of every season. The first two are so bad, they're funny. Imagine if there was video!!

Turdparty - Theme From FullHouse
Moose - Theme From Dawson's Creek
MagickPoultry - Theme From Rawhide
Johnnywang57 - Theme From Cheers

Making fun of bad singers is nothing new (my wife makes fun of me all the time). WB's Superstar USA was a fake-reality show where participants were duped into thinking that they were competing in an American Idol-like contest. However, the producers were actually picking the worst singers in the group. And of course, the best "worst" singer of them all, William Hung has actually made a career (well over a $1,000,000) of being bad - and was even on CNN with Larry King recently.



Link: http://www.votefortheworst.com/20070409/are_you_the_worst_idol_the_final_four#comment

 


Microsoft is Dead: Windows is for grandmas

If your first entrepreneurial cycle occurred after the dot.com era, then you're probably saying "Where they ever alive?". For the rest us, Google is the new Microsoft. From Paul Graham's latest article:

Microsoft's
biggest weakness is that they still don't realize how much they
suck.  They still think they can write software in house.  Maybe they
can, by the standards of the desktop world.  But that world ended
a few years ago.

Paul's 4 reasons for why Microsoft is dead:



  1. Google: The webification of everything


  2. Ajax: Made web apps good.


  3. Internet: Fat pipes everywhere means less reliance on desktop software.


  4. Apple: The OS that all young entrepreneurs use.


Link via: Fred Ngo



Wednesday, April 11, 2007

Upcoming Calgary Area Events

Calgary Code Camp: Saturday, April 28, 2007

The second annual Calgary Code Camp will
be happening on Saturday, April 28, 2007. In case you weren't there
last year, you might be wondering, "What is a Code Camp?" Simply put, a
Code Camp is a developer event by and for the developer community. You
get a full day of developer-focused content created by fellow
developers, not marketing wonks. You'll see code, code, and more code.
The sessions will cover a wide variety of topics, including current
Microsoft technologies (ASP.NET, AJAX, Windows Forms, WPF, WCF, WF) as
well as upcoming technologies (LINQ, WPF/e). We will also be looking
for presentations on TDD, NHibernate, Castle Windsor, MonoRail,
Spring.NET, and more.



www2007: May 8 - 12, 2007

The International World Wide Web Conference Committee (IW3C2) and the University of Calgary
cordially invite you to participate in the 16th International World
Wide Web Conference (WWW2007), to be held at the world-famous Fairmont Banff Springs Hotel in Banff National Park.



Your Pitch & Stupid VC Questions

In a speech to enterprising young entrepreneurs a few months ago, my friend Guy Kawasaki stated that there are indeed stupid questions. For instance, when a VC asks "What is your exit strategy?" - Guy suggests you should run - fast. It's because there's only two ways to ask that question - 1: sell the company; 2: go public. Good point.



I guess that's indicative of the "powerpoint parrot pitches" that we see, where entrepreneurs have downloaded a template and started filling out the "value proposition", "team" and "exit strategy" slides without truly understanding what is being asked. They think that if they repeat enough VC terms, they'll sound like they know what they're talking about. So, to a large extent, VCs themselves have propagated the inappropriate use of all this MBA-speak.



After speaking with other entrepreneurs regarding this issue, I think there are several ways to combat this. First, if you're pitching, try to eliminate all MBA-speak from your slide titles. Second, be passionate about your product - never let the slides make your business boring. And finally, be honest about what you're good at, and what skills you'll need to find to build your company.



After hearing a lot of pitches over the last year, I think I've come up with a jargon-free first slide format that works for most companies. I'd love to hear if it works for yours - here's a mock-up:

The problem with the world today is that we waste half a barrel of energy to recover one barrel of oil when drilling in the deep north. (In one statement, tell why the problem you're looking to solve should be relevant to anyone).

In one year, drilling programs in the north burn 100,000 barrels, enough energy to light a city the size of New York for 2 years
. (Not just numbers, try to quantify the problem with a relevant comparison).



Our company has developed a patent-pending technology that will vastly improve upon the way things are being done today by capturing and recycling steam used in the oil recovery process. (State your core technology or solution) As a side benefit, our technology adapts easily to most existing rigs, eliminating the need for costly upgrades. (A quick statement regarding additional benefits or a passing statement that infers superiority over your competition)

As any good VC will tell you, the best businesses can be understood by anyone. Simplifying your pitch might be one way to eliminate those "stupid questions".



Monday, April 9, 2007

Leaving Microsoft to Change the World

CoverI've got a pile of new books this weekend, received as gifts for my 40th b-day. My sister gave me a copy of Leaving Microsoft to Change the World, a book by Room to Read founder and former Microsoft exec John Wood. I did not expect to enjoy this book, for several reasons:

  • It was written by a former Microsoft exec.


  • My sister heard about the book from Oprah


  • I didn't need to read a preachy book about how some guy saw the light and decided to change the world.

Well, it's been about 3 hours since I picked up the book and I'm about one-third of the way through. I'm completely inspired and energized by John's message and writing style. I think there are several reasons why.



First of all, John is extremely well-read. As a child, his parents couldn't afford to buy him all the books he wanted to read, so they bought him a bike to ride to the library. He wanted to borrow more books than the library would allow, so he sweet-talked the librarian into relaxing the policy. He quotes everyone from communist leaders to dead dutch poets, and the quotes are so relevant and enjoyable that it will inspire you to read more books.



Second, John has some great Microsoft stories - from escorting Bill Gates through a press junket in China, to his job interview with Melinda Gates (Melinda French at the time). As to why he chose Nepal for the vacation that inspired this journey - Steve Ballmer had just "inspired" him to take a trip where nobody to contact him - "If you get high enough in the mountains, you can't hear Steve Ballmer yelling at you anymore."



Finally, I love John's entrepreneurial spirit and attitude. He's a guy that gets stuff done, no matter what. He got it done at Microsoft for years and years, and now he's getting it done with Room to Read. He realized that selling more copies of Windows made no difference in the world, but opening up libraries in developing countries would. And to convince people to donate, he never made them feel sorry for the recipients - instead, he made them feel good about building schools and libraries. He writes, "The Dalai Lama wrote that when we gave something away, we actually got something in return: happiness."



I love the cause and the message, love the writing style, and love the light-hearted pokes at Microsoft. I strongly encourage you pick up this book and donate to the cause.



Thursday, April 5, 2007

Mid-life Crisis Week

With Mid-life Crisis Week coming to an end, I'm going to reveal my inner geek. Out of all the things I've posted this week, this is probably the thing I want most (keeping in mind, of course, that I need none of these things). The Mac Pro, with 8 cores, 3TB of storage, and 2 - 30" displays. Whoa.



Picture_3









What Will It Take to Unseat Google?

There's no doubt that Google is the 80,000 lb. gorilla in search -
so what's the strategy for building momentum in the search category? You
could throw money at it - for example, Mark Cuban has decided to back IceRocket,
which started out as a conventional search engine, but has now moved to
blog search (which is also fast becoming a crowded space). You could be
innovative, like Snap! from Bill
Gross and IdeaLabs. They pioneered Snap Previews, which is a great
viral tool that most bloggers have installed on their sites. They have
also pioneered pay-per-action (PPA) advertising, which Google has
promptly copied. Then there's people search sites, like pipl and xing, who presumably offer more refined results than a standard Google search.



However, I'm not sure that creating more niche search engines
actually helps us find anything any faster. Think of how you use search
when you are doing research on a topic you know little about: First,
you probably start with a one-word search. Then, you spend a ton of
time reading the pages, then, you type in 2 words for a search. You do
this over and over again, until you have a group of specific search
terms that give you the results you want.



How much faster would the search be if you were "guided" through the process? For instance, check out Grokker, Kartoo and Quintura,
which help you pick more specific search terms through a graphical
interface. I'm not sure that either company has nailed the UI yet, but
they certainly help you find what you want much faster when you're not
exactly sure what you're looking for.



Picture_1










Mid-life Crisis Week

This one speaks for itself. Due out this summer, Sharp's 108" LCD TV is the largest in the world. Pricing details have not been released.



Sharp_108a




Wednesday, April 4, 2007

Mid-life Crisis Week

To support your delusions of grandeur during a mid-life crisis, you're going to need feel like Captain Kirk all the time, not just when you're driving a rocket ship or steering a yacht. May I recommend the Aura from Poetic Technologies?



Mms_ph




There's no pricing on the site, but I've read elsewhere that pricing starts at $5,500. Included is a lighting system, air circulation system, a chair with custom-air fitting, full wiring for all computers, phone and data, and a programmable rotation feature. That's right - your workstation can rotate 120 degrees to "vary sight lines"!!



Tuesday, April 3, 2007

R U a Good Namr?

To honr of Yahoo!'s acquisition of Flickr 2 years ago, here is a list of companies that have sought inspiration from Stewart and Caterina's creation. For those of you with a slide deck that compares dot.bomb to web 2.0 companies, here's anothr comparison - dot.bomb: ebank.com. web 2.0: bankr.com



approvr  /  bloglinkr  /  blogmailr
BlogRovR  /  blogr  /  blufr
flagr  /  glinkr  /  groovr
jaxtr  /  jpegr  /  juploadr
locr  /  moblr  /  msgr
mypictr  /  nottr  /  preloadr
resizr  /  scanR  /  scoopr
smartsetr  /  steekr  /  tumblr
viewr  /  wishlistr  /  Zooomr



Thanks to Go2web20 for making the task of building this list easy-r!